Customer Service Policies for Metanoia Ministries BEGINNINGS kits, Gender Identity Kits, books, guides, CDs.

	BEGINNINGS and Metanoia Ministries - Equipping the Church and empowering people on the journey toward sexual and relational wholeness. Together we are finding Freedom in Christ.

Customer Service Policies

BEGINNINGS Kits for those struggling with or affected by homosexuality, bisexuality and sexual addictions.

Shipping and Handling Information
Shipping and handling fees are a flat amount per item based on the shipping method you choose.

Your order will be sent via United States Postal Service First Class Mail. All orders are shipped on Fridays from Boca Raton, Florida. Please allow 7-10 days for delivery. Delivery time varies with shipping distance.

Shipping & Handling Fees within the Continental USA
$10 per BEGINNINGS kit
$ 5 per Gender Identity Kit DVD
$ 2 per book, guide or CD
$1 per book, guide or CD for orders of 10 or more of these items.

Shipping & Handling Fees for Alaska, Hawaii, Canada & Overseas
Additional shipping charges may apply to orders shipped to Alaska, Hawaii, Canada and overseas. We will notify you via e-mail before your credit card is processed if shipping costs are higher than our standard rates above.

Returns
If your materials arrive damaged or faulty please return them for a replacement. Return item(s) to: Metanoia Ministries, 160 W Camino Real #134, Boca Raton, FL 33432.

Privacy Statement
Metanoia Ministries does not sell, share or give your name, address, or any of your information with any other company. Your privacy is assured.

Security
Our order form is secured and can be used with full confidence that your credit card information is protected.

For any additional questions, please contact us using our convenient online form or call us at 561-394-3131.

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Metanoia Ministries
Mailing Address: 160 West Camino Real, PMB #134, Boca Raton, FL 33432
561-394-3131